Network Operation Engineer -Saudi Arabia
As Network Operation Engineer you will maintain and achieve a high level of
quality for Network Surveillance, Performance & Fault Management of the
Juniper platforms in the customer's environment based on pre-defined KPI & SLA
and ensure high quality on all technical activities. Provide effective
technical support to gain the highest possible level of customer satisfaction.
This position requires a strong knowledge base of (Security, Routing ,Cloud
and DevOps).
Duties & Responsibilities:
It's expected that you'll be actively involved in the following activities.
* Monitor all NMS tools used for network monitoring and act accordingly.
* Maintain all networks KPIs & SLAs overall.
* Support in troubleshooting different network architectures consisting mainly of Juniper Networks
* Build and support Layer-2/Layer-3 VPN services based on MPLS core infrastructure.
* Implement and support MPLS infrastructure using both LDP and RSVP signaling protocols, including extensive support for traffic engineering and protection.
* Implement various BGP scenarios to control and influence routing exchange with both national and international carriers.
* Report any abnormality or problems in the network on-time.
* Prepare a daily, weekly & monthly data reports on-time.
* Handling customer complaints.
* Work with an operation managers, leaders, teams and other professional services consultants providing industry leading technical services.
* Understand the customers' organizational structure and become familiar with the network operation.
* Follow the operation process and procedures.
* Transfer knowledge to other team's members.
Qualifications & Experience Requirements:
It's likely that successful applicants will have the following skills and
experience:
* Bachelor's degree in (Networking, Telecommunication, Computer, Programming) Engineering or equivalent.
* Minimum of 2 years IP Network Operation experience.
* Experience with Juniper hardware / software are a PLUS.
* Strong in Microsoft Office and Computer skills.
* JNCIP level or equivalent.
* Scripting skills.
* Strong in communication and interpersonal skills (team work).
* Time management skills.
* English language is a must.
* Able to work under high pressure.
* On-call support for critical issues (if required).
* Work on 24/7 shifts that include Mornings/Evenings/Nights duties at customer site.
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