Company Description
Who we are?
Become a Zider member and join this amazing company that is on top of the
e-commerce game! Join a company that is not only growing but having fun while
doing it. We are a human centric organization with huge growth plans and with
a purpose to help more and more people with little or no digital experience to
start their online business (e-commerce), move their offline to online or grow
their offline businesses even more by having an online presence.
Where are we coming from and where are we going?
Zid has had a tremendous grow over the last 5 years. From 5 people to 300+
people at present and counting. Our revenues have been increasing more than 3
times year on year and we have had a great success. We know that huge growth
brings a few complications and challenges to our technology and we, in
engineering, are aware of them and we are looking to solve those. We are an
e-commerce SaSS platform, a fintech startup, a logistics and shipping
consolidator and we understand and believe that technology and business go
hand-in-hand.
Job Description
As a social media engagement executive, your role is to increase organic
engagement with our followers. The objective is to drift away from a customer
servicing and problem-solving approach of community management as we are
focusing on community building and maintaining meaningful conversations with
our followers.
Reports to: Social Media Lead
Owns :
* Zid 's social media accounts
* Moderating comments and mentions
* Report of SM engagement
* Meltwater
Measurement :
* Performance related measurement :
* Engagement rate
* Responses and comments
Duties
* Moderate customer interactions and respond in a timely manner.
* Track and increase conversions from community management.
* Grow the Zid community across the different social media platforms (Twitter, Instagram, TikTok, YouTube).
* Report monthly on interactions and mentions, analyze sentiment and highlight recurring topics or complaints to the relevant departments.
* Coordinate with customer service, sales, merchant success to generate conversions, resolve issues and provide the adequate responses to community enquiries.
* Stay up-to-date with relevant conversation and proactively engage to increase awareness of Zid.
* Liaise with the social media team to create content that answers FAQ and most recurring topics.
* Highlight social media trends and suggest ways to engage with them.
Qualifications
* Basic understanding of marketing
* Excellent communication skills , both written and verbal.
* Basic understanding about graphics design and social media.
* Ability to write in Arabic [formal and informal]
* Knows how to write in English
Having been founded in 2017, we're the fastest-growing eyewear company in the Middle East. We have a clear mission here, and that is to provide access to quality eyewear at unmatched value by creating and curating the right designs for the region. We believe that everyone should be able to express …
Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in spa…
Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in spa…
Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in spa…
###### **Please apply at** **[email protected]** **, including the position in the subject bar along with your name.** **Community Management for** MyBeautyFest * Manage influencer communities and relationships * Lead acquisition of influencers and build powerful influencer community …
Kitopi is the world's leading tech-powered multi-brand restaurant. With a mission to satisfy the world's appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in spa…
Wondering if you are a good fit? Do you aspire to be the best in your niche? These are the qualities we're searching for in a professional: * A proactive approach towards work. * Believes in collaborative working if and when necessary. * Can work well with deadlines. * Brings ideas to the t…
About the Role Info Arab Media FZ-LLC is seeking a Social Media Executive to join our existing Digital Team in the Headquarter located in Dubai, UAE. The Social Media Executive will be responsible of the integration between the TV content and social media channels. The ideal candidate will have …
Social Media Executive • Must have at least 2 years of experience. • Experience in E-commerce & Grocery product preferable • Bachelor degree in Business Administration Major in Marketing. • Can Join immediately Required Skills: • Branding Social Media • Presentable, creative, and good communication…
* Oversees all company social media accounts management * Develops engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages * Coordinates social media messaging with advertising departments, brand managers, and quarterly …