Specialist, Stakeholders

‎1. JOB DETAILS:

Position Title: Specialist: Stakeholder Engagement
Broad Band: M09: Professional
Talent Pipeline Layer: Managing Self Technical/Professional
‎2. OVERALL JOB PURPOSE:

Coordinate and implement Ma'aden's efforts engaging community stakeholders to
create a dynamic ongoing relationship between Ma'aden and the community in
order to facilitate communications, interactions, involvement and exchanges
between Ma'aden and the community for a range of social and organisational
outcomes
‎3. QUALIFICATIONS, EXPERIENCE & SKILLS:

Qualification:
* Bachelors Degree in Social Studies, Public Relations or relevant field
* Project Management in Development certificate (PMD)
Experience:

‎4 Years experience (of which at least last ‎2 years in Mining, Mining
Engineering and Minerals Sectors)
Skills:

* Effective verbal and written communication skills
* Ability to communicate effetively in Arabic and English (both orally and in writing)
* Effective interpersonal skills
* Acute safety awareness and attitude
* Intercultural adaption
* Compassion
* Sound interpersonal and effective engagement skills
* Conflict management
* Sound working knowledge and understanding of Ma'aden codes, regulation, rules, procedures
* Effective analytical and problem solving skills
* Risk assessment and critical thinking
* Following rules, regulations, procedures and instructions
* Effective self time management, planning and organising skills
* Coping with pressures and setbacks
* Advanced ability to gather information and accumulate data
* Results driven
* Proficient attention to detail
* Curios and innovative
* Ability to adapt and respond to change
* Competent in using applicable software and/or systems
‎4. KEY ACCOUNTABILITIES:

Focus Area

Get results through individual contribution, effort and self management
Operational / Functional

‎1. Consistently delivers on all service level agreements
‎2. Quality results through cost effective service and on time support
‎3. Cost awareness and control
‎4. Technical expertise and advice
‎5. Technical/operating systems and models
‎6. HSE targets
Stakeholder Engagement:
‎1. Identify and map stakeholders, with engagement strategies developed and
monitor for effectiveness towards the achievement of predefined functional and
business objectives (return on investment).
‎2. Essential to have the skills, expertise and understanding of how to
identify stakeholders, especially, but not limited to, new countries with
which we wish to engage.
‎3. Stakeholder engagement to include heads of governments, ministers; country
Ambassadors; senior management within competitive companies; regulators.
‎4. Stakeholders will invariably include joint venture partnerships
‎5. Establish constructive working relationships between management, peers,
team members, customers and suppliers supported by feedback and engagement
mechanisms
‎6. Develop and maintain strong relationships with key internal and external
stakeholders
Social Upliftment:
‎1. Implement, measure and maintain stakeholder relations, communities and
community affairs initiatives
‎2. Implement and measure strategies for engaging and developing relationships
with governmental representatives and other key stakeholders surrounding the
plant
‎3. Conceptualise, define, screen and select future, positive social
upliftment initiatives, projects and investments that contribute to Ma'aden's
social responsibility and sustainability goals, and enhance its reputation
with external and internal stakeholders
Stakeholder Communication:
‎1. Develop and maintain key external and internal communications collaterals
such as stakeholder profiles, position statements, key messages,
presentations, speeches, press releases, newsletters, etc. on an ongoing and
ad-hoc basis
‎2. Provide input on the design and production of relevant communication
materials e.g. print materials, promotional items, stands, displays, signage
etc
‎3. Manage the development and maintenance of internal and external events
calendars for both hosted and third-party events
Leadership

‎1. Understand, support and live the Ma'aden vision, values and goals
‎2. Takes accountability for personal improvement, personal development,
skills development and effectiveness
‎3. Supports and articulate personal goals that are aligned to the business
direction, that lead to personal development and effectiveness; Continuously
strives to improve personal mastery, professional growth and business skills
(ensuring technical/professional development in specialist area)
‎4. Establish professional standards for work, project plans and organization
to ensure service provision and effective individual contribution
‎5. Share expertise freely and often during the application/review of
policies, practices, standards, procedures and methods
‎6. Conduct analysis to formulate recommendations and design solutions and
implement them effectively, problem solving and decisions quality - Analysed,
formulated recommendations, designed solutions and implemented them
effectively
‎7. Progress monitoring, reporting and corrective action
‎8. Statutory compliance and professional practices
* Apply and share learning experience at the workplace
* Set and work towards own performance targets and goals as per performance agreement
* Share new ideas regarding work
* Project a positive image of the department
* Question current way of doing things, and improve on personal work processes
Relationships

‎1. Build constructive working relationships with manager, peers, clients and
other service providers (all stakeholders) to ensure effective stakeholder
relationships
‎2. Supports peers/team members to achieve team objectives through knowledge
sharing, networking and collaboration with colleagues and other teams
‎3. Maintain Manager and peer relationships marked by professional
communication, behaviour and actions that results in high levels of
credibility, trust and respect throughout the business unit or function
‎4. Consistently meet customer and business requirements through
technical/professional communication
‎5. Puts forward new ideas, thinking and approaches adopted and supported by
the business
* Develop effective manager and peer working relationships
* Develop healthy and constructive communication with team and colleagues
* Build customer relationships in order to understand their needs
* Identify key stakeholders in the relevant communities and build and maintain sound relationships
* Close collaboration with HSE (specifically Environment, Emergency Management, and Crisis Management)
* NGOs
* Teamwork and integration with rest of Corporate Affairs colleagues
* Government and Diplomatic officials
* Senior management in Competitor companies
* Regulators
* Community, religious and traditional leaders
‎5. COMPETENCIES:

Technical/Functional

* Awareness and knowledge of the prevailing social cultural
* Social engagement planning and implementation
* Change management
* Social due diligence and impact assessments
* Branding
* Social and public relations
* Crisis / social conflict management
* External communications management
* Joint Ventures: an understanding of legal compliance (e.g. anti-trust legislation) in this regard is essential
* Effective stakeholder engagement
* Local content development
* National and international social binding / nonbinding regulations
* GRI reporting
* Resettlement management
* Social investment development and implementation
* Assessing social return on investment (RoI)
* Socioeconomic dynamics
* Community management system
* Human rights in business (world Bank Guidelines) - Aware
* IFC requirements (especially social requirements) - Aware
* Equator principles - Aware
* Business case development
* Emergency/crisis management
Leadership

* Developing self
* Embrace digitalisation within the function
* Networking and collaboration
Safety

* Safety advocate - anywhere and everywhere
* Advanced awareness and understanding of HSE rules and procedures
* Concern for own wellbeing and that of others
* Ability to pro-actively identifying safety hazards and act accordingly