Security Operations Manager

Job profile:
The Security Operations Manager provides security services for designated
sites in the country/ region. You are responsible for delivering effective and
efficient physical security operations and security programs that protect the
client's critical infrastructure. You ensure that your teams are fully trained
and have all the necessary knowledge needed to perform their jobs
successfully.

Key Responsibilities:
Policies and procedures
● Implementing and maintaining security procedures to meet required

Standard Operating Procedures
● Support Regional Operations Manager in developing new security procedures
and policies
● Enhancing and maintaining the high quality of security services, you and
your teams are always audit ready

Training
● Coordination and scheduling of security training
● Training of security team in client’s policies and SOP’s
● Identify individual training needs of supervisors and act accordingly
● Support Regional Operations Manager in the development of training materials

Supervising and Monitoring
● Supervising the security supervisors on a daily basis
● Evaluate, assess and analyze performance of security supervisors
● Oversees site-level operation of security systems and timely completion of
projects and tasks
● Responsible for the maintenance and correct functioning of security
equipment

Reporting and documentation
● Meeting regularly with Client and Securitas management
representatives for account
reviews, while addressing any actual or potential problem, support of security
planning
● Manages and reviews security reports, works with security personnel to
ensure accurate and timely reporting
● Participating in cross-functional and international teams to provide subject
matter
expertise and input into new facility planning to ensure adherence to safety
and security issues
● Listens to the customer and seeks to provide highly effective solutions to
accomplish the customer's goals
● Implementing Key Performance Indicators (KPI), tracking tools, scorecards
and
reporting methods in cooperation with the Area Security Manager to enhance
security team effectiveness and performance
● Close collaboration with local Securitas management team regarding
scheduling, recruiting, retention and further specific HR related matters

Minimum hiring standards
● At least ‎23 years of age.
● Must have a reliable means of transportation (public or private)
● Ability to speak, read, and write English at C1 English (Advanced) according
CEFR levels required.
● Participate in the Company’s pre-employment screening process, including
drug
screen and background investigation.
● Must be able to meet and continue to meet any applicable state, country and
municipal
licensing requirements for Security Officers.

Education and experience
● Work experience in Data Center branche, public service (police, fire
department) or military is a preference.
● High school diploma, secondary education equivalent, or GED.
● Having ‎4 years of security supervisory experience.
● Having ‎2 years of management experience is highly preferred
● Data center security experience.
● Experience with Google Workspace is preferred.

Special requirements
● Able to work evening or weekend hours when required, such as during an
emergency event or crisis.
● Able and willing to travel across countries

Competences
● Highly motivated, energetic, self-directed individual with analytical and
problem-solving skills.
● Ability to maintain professional composure when dealing with unusual and/or
challenging circumstances.
● Ability to adapt to new and fast changing environments.
● Independent judgment and decision-making skills.
● Advanced computer skills are required.
● High attention to detail.
● Strong customer service orientation.