Job Description
Responsible for developing Vehicle Program Quality Plan which includes all
metrics of Voice of Customer (VOC), Initial, Long Term and Design Quality.
Also responsible for monitoring progress to meet quality goals through common
global process assessments, facilitating rapid containment of issues,
installation of countermeasures and Leadership escalation, if required, to
ensure your Quality targets are achieved. A considerable amount of your
creativity and initiative will be involved, as well as a high level of
independent judgment.
KEY JOB ELEMENTS:
Lead Program Quality and Readiness Reviews (PQRR's) to verify that critical to
Quality and Readiness deliverables meet the customer's requirements, and are
completed on time with integrity; assure there is a high level of awareness of
the risk potential of non-green deliverables and provide guidance on proceed
or not proceed decisions.
Initiate target setting early in the VDP and lead Quality Councils in order to
monitor status and drive Voice of Customer input (APEAL, IQS, and specific
regional concerns) in to future programs
Facilitate Quality Wall Review at PPO/Integration vehicle
Ensure Quality Assessment is performed and all issues are contained/resolved
Manage Captured Test Fleet and drive all issues to be contained/resolved
Participate in CPIT meetings and drive JD Power and Warranty Improvement
Initiatives.
Prepare program updates for product Development Quality Leadership
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion
and we embrace the responsibility to lead the change that will make our world
better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all
must make a choice every day - individually and collectively - to drive
meaningful change through our words, our deeds and our culture. Our Work
Appropriately philosophy supports our foundation of inclusion and provides
employees the flexibility to work where they can have the greatest impact on
achieving our goals, dependent on role needs. Every day, we want every
employee, no matter their background, ethnicity, preferences, or location, to
feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of
discrimination, but one that genuinely fosters inclusion and belonging. We
strongly believe that workforce diversity creates an environment in which our
employees can thrive and develop better products for our customers. We
understand and embrace the variety through which people gain experiences
whether through professional, personal, educational, or
volunteeropportunities.
We encourage interested candidates to review the key responsibilities and
qualifications and apply for any positions that match your skills and
capabilities.
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