Customer Service/ Technical Support Advisor - Cairo > 6th of October

Job Title:
Customer Service/ Technical Support Advisor - Cairo > 6th of October
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound
calls, outbound calls, or through the Internet depending upon client
requirements. This position provides customer service support and resolution
of routine problems regarding client's product or services.
Are you a Bilingual?
Do you have a good knowledge of English and speak one of these languages:
German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish/Arabic
Then you could be perfect for our bilingual roles!
As a result of our incredible growth, we 're looking for Bilingual speakers to
join our lively, fun-loving team join us in Concentrix Egypt sites to support
us in providing exceptional experiences for some of the world's biggest and
most well-known brands.
We have multiple amazing site in Cairo-Smart Village, 6th October City.
where we offer exciting opportunities in areas of Customer Care, Technical
Support, Travel Advisor.
Customer Care Opportunities:
Our Customer Care teams are responsible for providing exceptional customer
experiences via various channels - this could be supporting customers with
anything from booking a fantastic holiday to arrange returns for that new pair
of sneakers.

Travel Advisor Opportunities:
Our travel advisors tailor best holidays for our customers, advise on
different aspects on travel a customer might have.
Technical Support Opportunities:
Our Technical Support advisors help clients resolve any technical issues they
might have. If you have a problem-solving mind-set and a passion for
technology, then this could be the job for you!
As a Technical Support Advisor you will be handling incoming inquiries from
customers via the phone, email, and online. You will also be using your
knowledge of your client's products and/or services to enhance sales, brand
loyalty, and the customer experience.
Reimagine your career with Concentrix!

We offer:
* Competitive remuneration with Reward and Recognition programs
* Comprehensive initial training and onboarding
* Constant support from your colleagues with coaching and mentoring opportunities
* Professional Development and Career Navigation programs to map out the steps in your development;
* Health and Wellbeing initiatives;
* Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Corporate discounts and many more.
Apply now and one of our Talent Acquisition Specialists will be in
contact to discuss the best opportunities for you!
About us:
With ‎280,000 colleagues all over the world, we specialize in creating
exceptional customer experiences and driving digital transformation for some
of the world 's biggest and best companies.
We're fanatical about our diverse and passionate people all across the world.
We embrace all our different cultures, individualities, and personalities
because we recognize that all our differences make us stronger together.
Concentrix is an equal opportunity employer, and we process applicants without
regard to disability, race, color, religion, gender, national origin, age,
sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks,
like a culture of belonging; clear paths for career development; professional
support, coaching and mentorship programs; performance-based pay; a global
network of lifelong friends and peers; and more!
Location:
EGY Cairo Egypt-Smart Village Building B2110
Language Requirements:
English
Time Type: