Order Supervisor

Summary:

The Contract Supervisor will assist the order management and project teams in
working closely with members of Sales, Marketing Services, Manufacturing and
Engineering to ensure contract information is accurate and complete, the Sales
Order and project (if applicable) are entered into the correct ERP, the
correct items are placed on order, and achievable delivery dates are secured,
in accordance with the customer's requests. Per API/ISO requirements, the
Contract Supervisor will assist the OM in conducting a commercial review,
while Engineering is completing their technical review, for each order at time
of contract receipt and ensure both NOV and the customer are able to perform
their contractual duties and obligations while relaying any discrepancies
between the customer contract and NOV quote to Sales. As required, the
contract supervisor will be in communication with Sales, Accounting, Project
Management, Quality Assurance, Document Control, and applicable Rig Systems
domestic/international manufacturing facilities to assume the lead Expeditor
role in ensuring both ARM and Customers perform their contractual duties and
obligations in order to maintain positive On Time Delivery results. The
Contract Supervisor will assist to coordinate with Traffic and Accounting to
meet customer Incoterms and contract invoice requirements.
Duties & Responsibilities:

* Develop and maintain effective communication with internal partners (Including, but not limited to: Sales, Marketing Services, Project Management, Accounting, Traffic, and Facility planners/Production schedulers, and provide visibility to Manufacturing Plants of order requirements.
* Proactively engage with key project contacts to understand the needs of the customer and be informed of issues and concerns.
* Monitor and maintain supporting documentation for all capital equipment and project related sales orders in RigDoc application.
* Ensure internal and external supplier purchase orders are established timely and accurately in accordance with Sales Order demand requirements.
* Process change orders, adjust sales orders, and process intercompany purchase order revisions as needed.
* Ensure delivery of equipment and/or services in accordance with contract. Communicate with facilities to ensure delivery of equipment and/or services in accordance with contract and relay information to Sales if delivery is impacted, as well as establishing a clear and common understanding of order requirements with all parties responsible for supplying product or service to the order.
* Research and prepare various reports using data from ERP and Cognos systems, then consolidate information into cohesive and understandable correspondence for use in management decision-making. Manage and process these daily/monthly reports in a timely manner.
* Schedule and/or participate in production meetings to determine order priority and any other requirements needed to keep the ordered parts on track.
Skills & Experience Required:
* Action Oriented.
* Collaboration.
* Customer Focus.
* Decision Quality.
* Functional/Technical Skills.
* Initiative.
* Learning on the Fly.
* Organization Skills.
* Time Management.
* Team Spirit.
Qualification, knowledge, and experience:

* Bachelor's degree from a four-year college or university; or three to five years related experience in business and/or operations; or equivalent combination of education and experience. Contract-related experience is preferred.
* Ability to manage multiple stakeholder expectations.
* Experience using ERP systems (Oracle, SAP, JDE etc.).
* Working knowledge of contractual concepts, Uniform Commercial Code, Incoterms, and export compliance laws.
* Intermediate working knowledge of MS Office Suite.
* Strong verbal and written communication skills.
* Strong critical analysis and problem-solving skills.

Every day, the oil and gas industry's best minds put more than ‎150 years of
experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and
production, our family of companies has provided the technical expertise,
advanced equipment, and operational support necessary for success --now and in
the future.

Global Family
We are a global family of thousands of individuals, working as one team to
create a lasting impact for ourselves, our customers, and the communities
where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service
delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers ' needs and work with them to
deliver the finest products and services on time and on budget.

Rig Technologies

At NOV Rig Technologies, we are harnessing the strength of knowledge and
innovation that is revolutionizing the future of energy. We build on what
works, using our deep expertise to help minimize risk, increase uptime, and
improve performance in drilling operations around the globe.