Program Quality and Delivery Manager

The Organization
Plan International is an independent development and humanitarian organisation
that advances children’s rights and equality for girls.
We believe in the power and potential of every child. But this is often
suppressed by poverty, violence, exclusion and discrimination. And it’s girls
who are most affected.
Working together with children, young people, our supporters and partners, we
strive for a just world, tackling the root causes of the challenges facing
girls and all vulnerable children.
We support children’s rights from birth until they reach adulthood. And we
enable children to prepare for – and respond to – crises and adversity. We
drive changes in practice and policy at local, national and global levels
using our reach, experience and knowledge.
We have been building powerful partnerships for children for over ‎80 years,
and are now active in more than ‎70 countries.
Please see https://plan-international.org/organisation/strategy for Plan
international strategy
Plan started working in Egypt in ‎1981 and has a presence in ten of the ‎27
governorates in which the country is divided: two urban (Cairo and Alexandria)
and eight rural (Giza, Beheira, Kalyoubia, Damietta, Qena, Assuit, Sohag and
Aswan). Plan Egypt’s work focuses on child rights, implementing programmes
designed to enable communities to improve the lives of the most marginalised
children and their families. Plan Egypt’s Country Strategy focuses on five
strategic objectives listed below:
Improve the quality of early childhood care & education;
Promote economic empowerment of vulnerable young men & women;
Facilitate girls in realising their full potential in an enabling and gender
responsive environment that protects them from all forms of abuse, neglect,
exploitation and violence;
Support adolescents and young people, particularly girls to become active
drivers of change and lead the way towards more equitable and inclusive
societies;
Promote adolescents and young people, particularly girls to be empowered to
take informed decisions about their sexual and reproductive health and live
free from gender-based violence
Purpose:
Reporting to the Head of Program Strategy Egypt, the Program Quality and
Partnerships Manager will work to facilitate the implementation of Plan’s
Global Program Quality policy and procedures in Plan Egypt as well as ensure
the project delivery for both sponsorship and grants funded project is done in
full compliance with the donor requirements.
PQPM, in tandem with other program departments and program units, will work to
ensure the timely and quality delivery of Plan Egypt programmes, as committed
to in the Country Strategy.
Finally, PQPM, in cooperation with relevant program departments and program
units, will also be responsible for ensuring consistent implementation of PIE
Partnership Framework with the aim of improving and maintaining quality of PIE
partnerships, in alignment with the Global Guidelines and policies, and
through design and implementation of relevant tools and processes.
Dimensions of the Role: To work closely with the Head of Program Strategy,
Head of Program Implementation (HOPI), Program Unit Managers (PUMs),
Sponsorship Communications Manager, and other unit managers to support timely
and quality delivery of Plan Egypt programs across all program locations. To
support consistent application of in country processes, procedures and tools
for project and program management, as well as Plan’s Global Program Quality
and Influencing Policy across all projects /programs implemented by PIE. To
ensure, in coordination with other departments, that there is adequate
knowledge, skills and capacities among PIE staff and implementing partners to
meet the requirements of the Program and Influencing Quality Policy and in-
country processes. To ensure in close collaboration with Program
Implementation, Sponsorship Communications, Finance and Operations that both
PIE and partners adhere to grant compliance and donor reporting fully, timely
and with quality. To ensure consistent implementation of PIE Partnership
Framework. To coordinate the development of tools, templates and capacity
building packages based on the needs assessment of partners and gaps
identified, and help secure adequate funds for strengthening civil society
when relevant in newly designed projects. To ensure through working closely
with the Program Implementation, Sponsorship Communications, Monitoring,
Evaluation and Learning, Risk and Compliance, Finance and Operations that
periodical (Quarterly) project and grant performance review takes place. This
will include overall management of the Quarter Management Report development
and submission, developing trend analysis, as well as managing the Quarter
Project Review Meetings (QPRM) at Country Office. To ensure that Annual
Planning, Quarter Reporting and Annual Review process across PIE take place as
per corporate guidelines and are aligned with PIE in-country processes. To
ensure collection and dissemination of lessons learned from project/program
cycle management take place quarterly and they are utilized by PIE to
continuously improve its performance in project/program management.
Accountabilities and Typical Responsibilities - Key End Results of Position
Strategic Leadership in Programme Management To work closely with various
units in Implementation and Strategy program departments, other country office
departments (Operations, HR and Finance) and contribute to increased inter-
departmental coordination for an improved country wide program quality and
delivery mechanism. To ensure that annual planning process across Plan Egypt
takes place as per corporate guidelines and is aligned with Plan Egypt annual
planning process. To work with the Head of Program Strategy, HOPI, PUMs,
Finance Manager and MEL Manager to ensure project reports (narrative,
financial and audit) are prepared and submitted to the donors in line with
reporting guidelines and agreements.
Budget: To work in close collaboration with relevant units on reviewing
quarterly budget vs actual expenditure reports and guide regular reforecasting
exercises. To support review of monthly budget versus actual expenditure
reports with relevant departments to help ensure program expenditure remains
on time and to the approved budget.
Management Support: To work in close collaboration with the Head of Program
Strategy, HOPI, PU Managers and HR Manager to promote a culture of high
performance, mutual accountability and learning within the team. To contribute
to the development of direct reports by setting individual objectives and
providing feedback of performance versus objectives to maximize levels of
individual performance. To provide guidance and support to direct reports to
ensure that the team is equipped with the necessary resources, tools, skills
and caliber enabling the unit to maximize its performance. To manage team
planning and development including recruiting, training and developing staff
capabilities to ensure that employees are equipped with the knowledge and
capabilities to achieve program objectives.
Compliance and Reporting: Under the guidance of the Head of Program Strategy,
work in collaboration with the Finance, HR, and Operations departments to
ensure that all Plan Egypt programme expenditure is compliant with
institutional donor and Plan Egypt regulations, including providing the
necessary support to Plan Egypt partners as required. Ensure that management
action plan is prepared and followed up for audit and evaluation report
findings. Facilitate sharing of program reports ensuring that progress of
programs is communicated to different parties with the required quality
standards and in collaboration with relevant departments and units.
Safeguarding Children and Young People (Safeguarding) and Gender Equality and
Inclusion (GEI) Understands and puts into practice the responsibilities under
Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC),
ensuring that concerns are reported and managed in accordance with the
appropriate procedures. Ensures that all staff in the unit/function/department
are properly inducted on and understands their role in upholding Plan
International’s safeguarding and GEI policies; Ensures that Plan
International’s global policies for Safeguarding Children and Young People and
Gender Equality and Inclusion are fully embedded in day to day work. Ensures
that Plan Ethiopia contributes to Plan International’s global efforts to
ensure safeguarding and GEI, including making sure that relevant reporting and
data are submitted
Leadership and BUSINESS management COMPETENCIES
LEADERSHIP COMPETENCIES Set and communicate ambitious but realistic work goals
and priorities, explaining how these contribute to Plan International's
purpose. Set high standards for self and others' behavior, inside and outside
work. Championing our values and commitment to rights, gender equality and
safeguarding. Supporting the health, well-being and both physical and
psychological safety of our staff, including their safety to speak out. Hold
self and others to account for what we have agreed, dealing with poor
performance quickly, firmly and constructively. Create a positive team spirit,
helping people work well together, to reflect and continuously improve the
efficiency and quality of what we do. Collaborate with team members,
colleagues and partners in finding creative solutions to problems by sharing
information, experience and ideas and actively seeking their input. Motivate
and developing others by taking an interest, giving constructive feedback and
praise, ensuring they are properly trained and helping them develop their
potential. Accept change and support others in adjusting to it, helping them
understand. Perform any other related duties as assigned by immediate
supervisor
BUSINESS MANAGEMENT COMPETENCIES Understand relevant sectoral context
including how the sector operates in terms of funding and governance and
awareness of Plan's purpose, values, and global strategy Manage legal and
reputational risk including risk assessment, communication, risk management
and reporting in full compliance with risk-related standards, including in
areas such as Child and Youth Safeguarding and Protection, Gender equality and
inclusion, Counter Fraud, Safety and Security Manage activities and resources
including skills in strategic thinking, planning and organizing, financial
planning and monitoring, negotiation and programme and project management
Manage people and information including skills in assessment and coaching,
evidence-based management, communication skills, both speaking and writing,
and digital working, including personal digital skills
Dealing with Problems Ability to think strategically whilst adapting quickly
to changing conditions on the ground and presenting solutions to challenges
that are encountered. Managing Program change away from traditional delivery
programs to right based work. Using your technical knowledge effectively and
knowing when to seek additional support.
Key Relationships:
Internal:
All departments within Plan Egypt
External:
Community, partners, and government representatives
Technical Expertise, Skills and Knowledge
Knowledge:
Knowledge of Development issues, trends, challenges and opportunities
Knowledge of effective Participatory M&E; systems
Strategic thinking planning knowledge and abilities.
Demonstrated knowledge of the key theories of child rights programming.
Detailed understanding of the key challenges and opportunities related to a
rights-based approach to development programming in Egypt.
Skills
Leadership and management abilities.
Project management abilities including excellent budget management and
financial planning skills.
Demonstrated experience as a development professional in planning, monitoring,
evaluating programs skills.
Proven experience of working collaboratively and openly with national
partners.
Excellent presentation skills – ability to influence and persuade.
Strong organizational and planning skills.
Demonstrated writing skills.
Understanding of and ability to analyse with a gender perspective the social
and political structures, dynamics and power relations that enable/exclude
girls and boys to/from enjoying the fulfilment of their rights and equality.
Understanding of the implications of working with a rights based and gender
transformative approach to development.
Understanding of root causes and consequences of gender discrimination,
exclusion and inequality and how they contribute to the non-realization of
children’s rights and developing practical strategies to address them.
Ability to identify diverse, relevant external actors to work with and
understand the purpose and implications of working with them.
Understanding and ability to apply good principles of project cycle management
including monitoring, evaluation and learning.
Ability to plan and effectively and efficiently use financial and other
resources within organizational and donor requirements.
Ability to identify what partnerships are needed to deliver on team, programme
or project objectives or for a particular activity.
Ability to map out potential partners for a programme or project and activity.
Ability to get to know a potential partner, including their expertise,
culture, gaps and weaknesses and enable them to get to know the same for Plan
International.
Ability to identify risks of engagement with potential partners (due
diligence) and develop risk mitigation strategies.
Ability to analyze, understand and prioritize different partner needs.
Ability to engage and support colleagues to develop and foster effective and
mutually respectful partnerships.
Plan International’s Values in Practice
We are open and accountable Promotes a culture of openness and transparency,
including with sponsors and donors. Holds self and others accountable to
achieve the highest standards of integrity. Consistent and fair in the
treatment of people. Open about mistakes and keen to learn from them.
Accountable for ensuring we are a safe organisation for all children, girls &
young people
We strive for lasting impact Articulates a clear purpose for staff and sets
high expectations. Creates a climate of continuous improvement, open to
challenge and new ideas. Focuses resources to drive change and maximise long-
term impact, responsive to changed priorities or crises. Evidence-based and
evaluates effectiveness.
We work well together Seeks constructive outcomes, listens to others, willing
to compromise when appropriate. Builds constructive relationships across Plan
International to support our shared goals. Develops trusting and ‘win-win’
relationships with funders, partners and communities. Engages and works well
with others outside the organization to build a better world for girls and all
children.
We are inclusive and empowering We empower our staff to give their best and
develop their potential We respect all people, appreciate differences and
challenge equality in our programs and our workplace We support children,
girls and young people to increase their confidence and to change their own
lives.
Physical Environment Typical office environment.
Level of Contact with Children: Medium level – Medium Level Contact with
children.
Location: Plan International Egypt Country Office, Maadi.
Type of Role: One-year fixed term contract .
Reports to: Head of Program Strategy
Closing Date: 22nd of Dec. ‎2022
Equality, diversity and inclusion is at the very heart of everything that Plan
International stands for.
We want Plan International to reflect the diversity of the communities we work
with, offering equal opportunities to everyone regardless of age, disability,
gender reassignment, marriage and civil partnership, pregnancy and maternity,
race, religion or belief, sex or sexual orientation.
Plan International is based on a culture of inclusivity and we strive to
create a workplace environment that ensures every team, in every office, in
every country, is rich in diverse people, thoughts, and ideas.
We foster an organisational culture that embraces our commitment to racial
justice, gender equality, girls’ rights and inclusion.
Plan International believes that in a world where children face so many
threats of harm, it is our duty to ensure that we, as an organisation, do
everything we can to keep children safe. This means that we have particular
responsibilities to children that we come into contact with and we must not
contribute in any way to harming or placing children at risk.
A range of pre-employment checks will be undertaken in conformity with Plan
International's Safeguarding Children and Young People policy. Plan
International also participates in the Inter Agency Misconduct Disclosure
Scheme. In line with this scheme we will request information from applicants
previous employers about any findings of sexual exploitation, sexual abuse
and/or sexual harassment during employment, or incidents under investigation
when the applicant left employment. By submitting an application, the job
applicant confirms their understanding of these recruitment procedures.
Please note that Plan International will never send unsolicited emails
requesting payment from candidates.
Job Type: Full-time