Sr. Coordinator Workforce

؜ - ؜البياضية ؜ -

تفاصيل الوظيفة

When you think of food delivery in the MENA region, we'd be pretty surprised
if talabat didn't pop into your mind first! Since delivering our first order
in Kuwait in ‎2004, we've grown quite a lot over the past ‎17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other
products per year, to our customers in nine countries throughout the region
with more than ‎3,000+ employees! Our food delivery business works with over
‎27,000 brands and almost ‎50,000 branches, while our q-commerce concept,
talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan,
Kuwait, Oman Qatar, and the UAE in ‎30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our
customers, our partners, our people, our riders, and the communities in which
we operate. Our #techforgood program allows our customers a safe and
convenient way to contribute to important causes in their community through
donating to local and international charities directly on talabat with a focus
on food insecurity in the region. Since its inception in ‎2020, we have
facilitated the donation of well over ‎1 million meals to those in need, as
well as donated over $‎1.5 million to charity with the help of our partners and
customers. talabat is part of Delivery Hero, the global leader in online food
delivery and q-commerce.
Role Summary:


The Workforce Planner prepares and produces work volume and staffing forecast,
as well as comparative data on results vs. forecasts, identifies opportunities
for improvement, and recommends solutions. This position provides workforce
management scheduling and load balancing requirements for work peaks and
valleys. The Workforce planner makes adjustments and recommendations for
optimizing scheduling to maximize service and quality.


What's on your plate?
* Creates reports on historical data and forecasting results
* Analyzes data and recommends solutions for implementation.
* Analyzes and develops weekly recommendations for scheduling and uses staffing requirements and operations schedules to determine required staffing levels to ensure the organization's ability to meet operational commitments.
* Creates integrated database tracking tools for staffing shrinkage patterns (vacation, sick, training, etc.) to optimize staffing forecasts.
* Maintains holiday pattern forecasts to ensure effective coverage for holidays.
* Performs other related duties as assigned.

ملخص الوظيفة

  • المُعلن : Talabat
  • تاريخ الإعلان : 12/12/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : البياضية
  • الراتب : -
  • الهاتف : -

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