Role Summary
Ability to set and meet targets, Ability to deliver work with high degree of
accuracy and be attentive to details and the ability to work with team and
motivate team.
What's On Your Plate?
* Validate schedule for Content Specialists, maintain reports and manage schedule changes.
* Keep track of daily attendance, overtime, sick leaves and other types of leave and maintain timesheet.
* Track content team performance on a daily basis to ensure SL & quality targets are met.
* Monitor content leaders' performance and overall team KPIs.
* POC with all countries in case of any project.
* Manage internal & external communication.
* Provide periodic reports on performance.
What Did We Order?
* 3-5 years of full-time professional experience in content field or call center is a must.
* 2 years of experience as a supervisor/ team leader is a must.
* Lean six sigma yellow belt certification is required.
* Capability of using Microsoft Office products.
* advanced English (written and spoken)
* project management knowledge.
* Time Management Skills.
* Analytical and Problem-Solving Skills.
* Communication Skills (Written and Verbal).
* Strong leadership skills
* Customer Service Skills, Organizing Skills.
* A Bachelor's degree is a must.
* flexibility and rotational shifts.
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
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