Relationship Manager

Relationship Manager - 0000HNIA
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC
and discover how valued you'll be. Whether you want a career that could take
you to the top, or simply take you in an exciting new direction, HSBC offers
opportunities, support and rewards that will take you further.
HSBC Commercial Banking serves millions of businesses ranging from small, to
large corporates, providing commercial customers with a full range of banking
services including Global Trade and Receivables Finance, RMB solutions, multi-
currency business accounts, payments and cash management, and wealth
management and insurance, as well as a comprehensive range of financing
solutions. With dedicated Relationship Managers and Product Specialists
providing local support and advice in over ‎60 countries and territories, HSBC
helps connect customers to opportunities.
We are currently seeking an ambitious individual to join our Commercial
Banking team, working together with colleagues to define, manage and achieve
divisional business targets.
In this role, you will:
* Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
* Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
* Effectively manage work and support resources to increase quality and time of client visits opportunities
* Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
* Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
* Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
* Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
* Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
* Keep abreast of developments, products and offerings from HSBC, competitors and market changes
* Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
* Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body
Requirements
To be successful in the role, you should meet the following requirements:

• Corporate Banking experience with recent exposure in a front line role covering Large Corporate clients, including exposure to sales, commercial lending, credit structures, risk assessment and trade finance.


• Strong track record of customer acquisition


• Evidence of building long term customer relationships and achieving stretching revenue goals.


• Customer centric strategic thinker, able to articulate and deliver long term banking solutions (vanilla & complex) to clients


• Strong track record in financial and non-financial risks management, with great level of detail and strong financial analysis/ credit proposal writing skills


• Outstanding communication skills and experience of communicating with all levels of staff and external clients.


• Wide breadth of product knowledge in L&TM, Global Markets, GTRF and GLCM.


• Understanding of regulatory challenger or other requirements and restrictions within HSBC group offices.


• Well-developed interpersonal, influencing and presentation skills with highly motivated and prepared to accept challenges mind-set.


• Excellent written and spoken communication skills in English. Proficiency in Arabic would be a plus.


• Graduation degree is a must - to secure a UAE Visa and Work Permit
  For further details and application information please visit our careers site,
  searching under reference number 0000HNIA.
  You 'll achieve more at HSBC.

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.