Tailor/Uniform Attendant

Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on
business or for fun, enjoying a quick night, or relaxing for the week. We
thrive on making our guests stays brighter, helping them create memories that
will last a lifetime. Irresistible smiles are our specialty. We should know,
we 've been on our journey since ‎1952. So, if you can help us spread the joy
of travel to all, we'd love to give you a warm welcome to the Holiday Inn®
family.
What is the job?
Responsible for performing sewing and mending services of guest clothes, hotel
linen and Hotel uniforms. Promotes the desired work culture around the five
winning ways - Aim Higher, Work better together, Celebrate the difference, Do
the right thing & Show we care.
Your day to day
FINANCIAL RETURNS
Converts condemned items into usable items
Maintains inventory of sewing supplies such as threads, buttons, zippers,
linen etc
Prepares requisitions for depleted supplies
Checks condemned linen from Laundry
Assists in linen inventory taking
Advises superior of damages and loss of linen / uniform on regular basis
PEOPLE
Performs sewing duties including altering, fitting and mending for colleagues
uniforms
Fits all new employees with existing uniforms /New uniforms
Cuts, tailors, mends and alters uniforms
Maintains equipment and keeps own working area clean
Comply with Hotel Rules and Regulations and provisions contained in the
Employment Handbook
Comply with Company Grooming Standards
Comply with Time and Attendance Policies
GUEST EXPERIENCE
Attends to guest requests and performs sewing duties including altering,
fitting and mending for hotel guests
Sews curtains, cushions and wall coverings in public areas and rooms
Repair curtains and hang back accordingly
Assists in the preparation of special functions
Checks all linen and uniform repairs on a daily basis
Makes costumes for special events for the hotel to ensure guest satisfaction
Demonstrate service attributes in accordance with industry expectations and
company standards including:
Being attentive to Guests - Internal /External
Accurately and promptly fulfilling Guests requests
Anticipate Guests needs
Maintain a high level of knowledge which affects the Guest experience
Demonstrating a 'service' attitude
Taking appropriate action to resolve guest complaints
Appreciate the dynamic nature of the Hotel industry and extend these service
attributes to all internal customers
RESPONSIBLE BUSINESS
Demonstrate understanding and awareness of all policies and procedures
relating to Health, Hygiene and Fire Life Safety
Familiarize yourself with emergency and evacuation procedures
Ensure all security incidents, accidents and near misses are always logged in
a timely manner and brought to the attention of the supervisor
What we need from you
Has previous tailoring experience, in a similar organization. High school
education. The ability to speak fluently English.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to ‎50 pounds and pushing and or pulling approximately ‎200 pounds
* Frequently standing up and moving about the facility
* Frequently handling objects and equipment to maintain the facility
* Frequently bending, stooping, and kneeling
What we offer
We'll reward all your hard work with a great salary and benefits - including a
uniform, great room discount and superb training.
Join us and you'll become part of the family - and like all families, all our
individual team members share some winning characteristics. As a team, we work
better together - we trust and support each other, we do the right thing and
we welcome different perspectives. You need to show us you care: that you
notice the little things that make a difference to guests as well as always
looking for ways to improve - visit www.http://careers.ihg.com to find out
more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled /
Veterans.