Housekeeping Administrator at InterContinental Dubai Marina

As the world's largest family of luxury hotels, we all take great pride in
being genuine ambassadors of the InterContinental® brand. Shaped by decades of
international know-how and local insights, our passion for luxury travel spans
cultures and customs. Inspiring us to create warm and sophisticated
experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we
embrace every opportunity to give our guests a personal and enriching
experience. If you'd like to embrace a wider world of experiences and
opportunities, we'd like to welcome you to join InterContinental Dubai
Marina as Administrator- Housekeeping.
InterContinental Dubai Marina is a Five Star luxury hotel in the heart of
Dubai Marina with ‎328 rooms and residence suites, flexible event space and
restaurants & bars. With over ‎30 languages and countries represented by the
staff, the hotel weaves together an international five star presence.
Your responsibilities and essential job functions include but are not limited
to the following:
* Provide administrative support to the Housekeeping Department to ensure smooth and successful day-to-day administrative work
* Receive and convey messages between guests, room attendants, Supervisors, Engineering technicians accurately to ensure smooth operation
* Organize and control all office supplies, stationery, and work forms
* Liaise with staff in other departments and with external contacts
* Translating and typing of departmental manuals and other matters
* Possess good knowledge of the Hotel's products and services
* Possess a good knowledge of the usage of all office equipment
* To run various status reports, to do opening shift and prepare room assignments
* To review logbooks for special requests and instructions
* To answer the phone and log all messages; and answer the phone as per the hotel standard
* To track room status, coordinate VIP rooms and make up rooms
* To log all lost & found items
* Keep in close contact with Engineering with reference to main tenancy repair & out of order rooms
* To inform security of any emergency brought to housekeeping's attention
* To prepare and monitor room status reports for possible discrepancies
* To respond promptly & politely to any Guest requests. Details to be noted in the logbook and follow up accordingly
Ideally, you'll have some or all the following qualifications and experience
we're looking for:
* Proficiency in computer programs like MS Word, Excel, PowerPoint, Outlook and working experience in hotel software like Opera is an added advantage
* Strong team player
* Self-motivated and possesses and eager to learn
* High level of flexibility and adaptability
In return we'll give you a competitive financial and benefits package and the
chance to work with a great team of people. Most importantly, we'll give you
Room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring
your individual skills to IHG by clicking "Apply Online" now!
We are an equal opportunities employer.