Job Description:
Sutherland is seeking a reliable and detail-oriented person to join us as
Customer Service Consultant (Chat). We are a group of driven and hard-
working individuals. If you are looking to build a fulfilling career and are
confident you have the skills and experience to help us succeed, we want to
work with you!
Consultants in this role get to:
Be the point of contact: Develop outstanding customer service skills. Sit in
on multiple simultaneous live chat sessions to provide exceptional customer
service. Answer inbound Calls. Provide basic troubleshooting on a variety of
products and services.
Qualifications:
Our most successful candidates will have:
* A High School diploma or GED
* Excellent verbal and written communication skills; proficient reading skills
* Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
* Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
* Proven customer service skills
**Job Description:** Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed…
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