order taker (House Keeping)

Job Number ‎23155703
Job Category Housekeeping & Laundry
Location Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Respond promptly to requests from guests and other departments. Fill cart with
supplies and transport cart to assigned area. Enter guest rooms following
procedures for gaining access and ensuring vacancy before entering. Replace
guest amenities and supplies in rooms. Replace dirty linens and terry with
clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty
linen, and room service items. Check that all appliances are present in the
room and in working order. Straighten desk items, furniture, and appliances.
Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and
performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language. Support team to reach
common goals. Ensure adherence to quality expectations and standards. Move,
lift, carry, and place objects weighing less than or equal to ‎25 pounds
without assistance and in excess of ‎25 pounds with assistance. Ability to push
and pull a loaded housekeeping cart and other work-related equipment over
sloping and uneven surfaces. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an
extended period across an entire work shift. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and hand-eye
coordination. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global
community. We 've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We invite, we welcome, and we connect guests through engaging
experiences and thoughtful service. If you're a team player who is excited to
deliver a meaningful guest experience, we encourage you to explore your next
career opportunity with Sheraton. Join us on our mission to be 'The World's
Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio
of brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become
the best version of you.