waiter/waitress

Job Number ‎23082011
Job Category Food and Beverage & Culinary
Location Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to
type of event and service standards. Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, re-
cook orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order. Check in with guests to
ensure satisfaction with each food course and/or beverages. Maintain
cleanliness of work areas, china, glass, etc., throughout the day. Complete
closing duties, including restocking items, turning off lights, etc. Present
physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional, maintain confidentiality of proprietary information,
and protect company assets. Welcome and acknowledge all guests according to
company standards, anticipate and address guests' service needs, assist
individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others, support team to reach common
goals, and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Read and
visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing less than or
equal to ‎25 pounds without assistance and objects weighing in excess of ‎50
pounds with assistance. Grasp, turn, and manipulate objects of varying size
and weight, requiring fine motor skills and hand-eye coordination. Move over
sloping, uneven, or slippery surfaces as well as up and down stairs and/or
service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Perform other reasonable job duties as
requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.