Housekeeping Shift Leader

Job Number ‎22221156
Job Category Housekeeping & Laundry
Location Courtyard World Trade Center Abu Dhabi, Hamdan Bin Mohammed
Street (5th), Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON
MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and
condition of each assigned area. Complete required Housekeeping paperwork.
Identify room assignments and type of cleaning required for each room. Inspect
guest rooms after being cleaned by Housekeeper. Respond promptly to requests
from guests and other departments. Enter guest rooms following procedures for
gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Ensure adherence to quality expectations and
standards; identify, recommend, develop, and implement new ways to increase
organizational efficiency, productivity, quality, safety, and/or cost-savings.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language.
Move, lift, carry, and place objects weighing less than or equal to ‎55 pounds
without assistance and in excess of ‎55 pounds with assistance. Ability to push
and pull a loaded housekeeping cart and other work-related machinery over
sloping and uneven surfaces. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an
extended period across an entire work shift. Grasp, turn, and manipulate
objects of varying size and weight, requiring fine motor skills and hand-eye
coordination. Enter and locate work-related information using computers and/or
point of sale systems. Visually verify and interpret written documents.
Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
With more than ‎330 managed locations in more than ‎20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard, you'll ensure guests have a smooth, productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.