Sales Associate(Job Number: SAL002356)
Description
* Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
* Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
* Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
* Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
* Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
* Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
* Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
* Handle cash register and transactions with the customers in an effective and accurate manner as required
* Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
Qualifications
* High School Degree
* Fluency in English
* Proficiency in MS office
* Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
* Specific for Sports Goods retail: Active participation in at least one sporting activity
* Planning and Organizing: level 1
* Self - Development: level 2
* Communication Skills: level 2
* Cultural Awareness: level 1
* Customer Focus: level 1
* Initiative: level 2
* Teamwork: level 2
Organization: Reserved
Primary Location: United Arab Emirates-UAE, Abu Dhabi, Abu Dhabi Mall
Schedule: Full-time
Unposting Date: Ongoing
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