Team Leader - Front Office - Jumeirah Saadiyat Island Resort

Team Leader - Front Office - Jumeirah Saadiyat Island Resort - (220000CJ)

At Jumeirah, we are committed to encouraging and developing our colleagues in
world class environments. We value diversity and provide equal opportunities,
employing over ‎14,000 colleagues from over ‎140 different countries including
locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe,
South America, Africa and the Middle East.
We want you to do well from the beginning, so we'll give you every chance to
impress during the recruitment process. We promise our colleagues a warm
welcome and will help you feel part of our Jumeirah family from day one. You
can rely on us to support you as you settle into your journey with us and make
Jumeirah 'Your Place to Shine'.
A landmark property for the Emirate scheduled to open Q3 of ‎2018, Jumeirah at
Sa'adiyat Island offers ‎293 rooms and suites facing the sea, showcasing views
from either a private balcony or garden access room, with an extended patio
and outdoor space. This luxury beach front hotel embodies the beauty of the
ocean - the stylish contemporary architecture is decorated with marine themed
touches that bring the outside world to life. Home to eight restaurants and
bars, Jumeirah at Sa'adiyat Island has plenty of dining options including an
all-day dining venue, two signature restaurants, a lobby lounge and bar, a
pool and beach bar and a sports lounge. Guests can also explore the ‎400 metre
public beach and three swimming pools. Jumeirah at Saadiyat Island was
developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al
Nahyan's Projects Department.
About the Job:
An opportunity has arisen for a Reception Team Leader to join Front Office
team in Jumeirah Saadiyat Island Resort. The main duties and responsibilities
of this role:
* To update guest details in the Opera (PMS) guest profile.
* To maintain and update all departmental training records as per Jumeirah Policy.
* To provide assistance in preparing statistical records required by the Sales Department or the Front Office Manager
* To ensure that all guests receive a warm friendly welcome creating positive first impression of the hotel and its team.
* To ensure that all queries and requests are dealt with in an efficient and professional manner.
* To have a high level of product knowledge of the property and its facilities as well as the city of Abu Dhabi.
* To maximize on sales opportunities up selling the suites and promoting the hotels and Jumeirah at Etihad Towers outlets as well as recreational facilities and our Spa.
* To escort all guests checking in to the suite in the absence of the Guest Service Executive/Guest Relations, the Front Office Manager, or the Duty Manager.
* To ensure that the Front Office Manager and The Manager, Guest Services are updated and informed of all feedback received from the guests
* Must lead by example by demonstrating the Hallmarks and guiding principles in their role continuously.

About you:
The ideal candidate for this position will have the following experience and
qualifications:
Minimum ‎3 years experience in a Front office as a Front Office Executive or
Team Leader
About the Benefits;
We offer an attractive tax-free salary, paid in Dirhams (AED), the local
currency of the UAE. In addition, we offer generous F&B benefits, reduced
hotel rates across our properties globally,
excellent leave and health care package, flights home, accommodation, life
insurance, functional incentives and other employee benefits making the role
attractive to high performers and any applicant looking for a career with one
of the most luxurious brands in the hospitality industry.

Primary Location: United Arab Emirates (AE)-Abu Dhabi-Abu Dhabi
Job: Team Leader
Organization: Jumeirah Saadiyat Island [JSI]
Job Posting: Mar ‎22, ‎2022, ‎3:56:‎00 AM