General Manager, Network Operations

Synopsis
An existing opportunity to join the Etihad Operations team as a General
manager, Network Operations to lead a structured and disciplined Operational
Planning & Control environment with similar protocols for managing abnormal
operations. Primary responsibility as the focal point spanning the Operations
department, and in cooperation with Commercial departments, to ensure the
flying programme is constructed, refined and delivered for a safe, customer-
focused and efficient operation.
Accountabilities
* Leads a team of senior managers and managers who are responsible for ensuring the flight schedule operates in a safe, customer-focused and efficient manner on a daily basis and the proactive and reactive contingency planning during times of disruption and incidents.
* Responsible for the network flight schedule from scheduling handover at D-21days through to day of operation delivery in coordination with Commercial and Operational stakeholders. Actively participate in crisis management situations.
* Ensure all staff are trained and effectively deploy the various rules and regulations that govern flight safety and security, in the effective completion of the flight schedule (crew rules, rest requirements, aircraft limitations, airport restrictions)
* Oversee operational aspects of passenger and cargo aircraft, charter coordination and management, port introduction & exit projects to achieve consistent and timely delivery, including identification of safety, operational and financial risks and ensuring risks are managed to an acceptable level
* Document and implement the required operational infrastructure, tools, training, systems, policies and processes for commercial operations.
* Fulfill the company's UAE National Development program by recruiting and developing UAE Nationals for key management roles in the department
* Ensure that the department is equipped with a suite of fully automated and integrated tools which enables effective management coupled with business intelligence capability
Education & Experience
* Degree level education in aviation desirable
* ‎10 years in related roles in the aviation industry, with at least ‎5 years in a senior management operational control, planning or incident management role
* Experience in scheduling, planning and controlling a commercial airline's operating schedule.
* People management/development experience and ability to lead a team size of around ‎100 staff.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in ‎2003 and
quickly went on to become one of the world's leading airlines. From its home
in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle
East, Africa, Europe, Asia, Australia and North America. Together with
Etihad's codeshare partners, Etihad's network offers access to hundreds of
international destinations. In recent years, Etihad has received numerous
awards for its superior service and products, cargo offering, loyalty
programme and more. Etihad is recognised as one of the world's leading
airlines in response to COVID-‎19 and was the first airline in the world to
fully vaccinate its crew on board.
Etihad sees tackling the climate crisis as the most important issue of our
time, and through strategic partnerships with major global aviation brands and
OEMs, Etihad is relentless in its pursuit of industry decarbonisation.
To learn more, visit etihad.com
COVID-‎19 UPDATE: The health and safety of our communities--including our
employees and our candidates remains our top priority. From a recruiting
perspective we are continuing to identify people for roles with Etihad in
anticipation we will be able to hire, however the process may take longer
because we are using more virtual recruiting techniques, and start dates may
be delayed because of guidance from the governments in the countries we
operate in. We appreciate your understanding and flexibility, Stay safe and
healthy.