Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The Kids Club Agent is a key representative of our hotel and the Anantara
brand. She creates a welcoming atmosphere for our guests by looking after
their children. Anantara Kids Club Attendant all have a friendly and outgoing
personality and are interested in meeting and serving new kids from all over
the world. The position necessitates being a children/youth counselor
entertainer, caretaker, problem solver, hotel representative, all performed
with the utmost politeness, efficiency, and friendliness.
* To anticipate the kid's & teen's needs and handle all inquiries in a helpful and attentive Anantara manner.
* To have a complete knowledge of the hotel product, kids activities, and other Anantara properties.
* To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
* Take personal responsibility for ensuring all issues pertaining to the kid's satisfaction are met and that follow up is completed on a timely basis.
* To be proactive and innovative, suggesting alternatives that meet the children and their parent's needs in enjoying their Anantara experience.
* To develop a close and harmonious working relationship with all hotel departments,
* To attend hotel events, daily shift briefings, and training to improve professional skills.
* Certifications in nursing, teaching, Child safety, CPR will be added advantage
* Outgoing personality
Qualifications
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
* Must possess good communication and customer service skills
* Must be able to handle a number of tasks simultaneously and prioritize duties
* Must be able to complete duties in a timely manner and be able to function in a fast-paced environment
* High school graduate or a minimum of six months to one-year related education and training/experience; plus Certifications in nursing, teaching, Child safety, CPR will be added advantage
* German, French, Spanish & Arabic language skills will be an added advantage
Additional Information
Able to relocate to remote resort location
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