The Role
We are looking for enthusiastic and service-oriented individuals to join our
Food and beverage team as Waitresses. The successful candidates will play a
key role in providing excellent customer service to our guests. This position
includes accommodation provided for hotel staff. Job Description: • Greet and
seat guests in a friendly and welcoming manner. • Provide menus, take orders,
and offer recommendations when requested. • Ensure timely and accurate
delivery of orders to tables. • Familiarize yourself with the menu items,
ingredients, and preparation methods. • Answer customer questions about the
menu and make recommendations. • Stay informed about any special promotions or
menu changes. • Set and reset tables according to standard operating
procedures. • Ensure the cleanliness and hygiene of the dining area. • Assist
in maintaining a neat and organized appearance in the front-of-house. • Input
customer orders accurately into the point-of-sale system. • Coordinate with
kitchen staff to ensure prompt preparation and delivery of orders. • Check
orders for accuracy before serving them to guests. • Engage with customers
politely and professionally. • Handle customer inquiries, concerns, and
special requests. • Promptly address and resolve any customer issues or
complaints. • Collaborate with kitchen and other front-of-house staff to
ensure smooth operations. • Communicate effectively with colleagues to
optimize service efficiency.
Requirements
* Previous experience as a waitress or in a similar customer service role is preferred. • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. • Positive attitude and willingness to go the extra mile for customer satisfaction. • Familiarity with point-of-sale systems is an advantage. • Flexibility to work various shifts, including weekends and holidays.
About the company
ISMMART Group of Industries (Pvt) Ltd is an emerging trading house. It is a
group of 6 companies registered under SECP (Security and Exchange Commission
of Pakistan) to ensure quality and customer satisfaction, working across the
globe. The organization has been associated in the field of imports/exports,
estates & builders, hospitality, and transportation.
Required cashier and waitress to work in big restaurants company Send your cv on what’s app [phone:62220375:0096562220375]
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