Operations Scope:
* Plan, book and deliver on- and off-the-job training as required to ensure best possible service standards as well as colleague development
* Openly communicate appropriate and useful information through various channels, including department meetings and briefings
* Ensure departmental policies, procedures and performance standards are being implemented and maintained throughout their area
* Review departmental policies, procedures and performance standards to ensure they are up-to-date, correct them, and propose changes as appropriate to ensure high levels of customer service and safety
* Ensure any service delivery defects are resolved, identify any trends and share observations and suggestions with their manager
* Review satisfaction results for their areas, identify any trends and share observations and suggestions with their manager
Events Scope:
* Provides management and operational coverage at corporate and QAW events
* Leads and executes events to include:
* Marquees and seasonal celebrations
* Corporate functions
* Team buildings
* Static installations
* Interactive guest activities
* Events by the Sales team clients
* Works within the existing brand and company guidelines while providing creative input into the overall development of events
* Develops event operational guidelines for the facility as a whole and leads event operations
* Provide the operational costs related to Events
* Recommend the operational scheduling for the operation team and contractors
The ideal candidate should have:
* Educated to a degree level in Business Management
* Event management experience, project management
* Minimum 2 yearsa€™ experience in operations, events, and entertainment
* Computer skills
* Customer service knowledge
* Technical Knowledge
* Experience Promote and develop positive and efficient working relationships with the Sales team, vendors, Sinyar, Palace Guard and other internal stakeholders
* Proficiency in written English and spoken English
* Ensure that all colleagues are adequately trained for specific roles and positions and that ongoing training takes place to enhance colleagues' competence and customer service. * Ensure all guest and colleague incidents are appropriately managed, recorded, reported, and satisfactorily resolved…
This position manages an area of the Operations department, including all areas of Rides and Attractions, and Guest Services. * Within the Rides and Attractions area, this position oversees efficiency, colleagues, and guests while also ensuring that the department runs smoothly in accordance with…
Company Description Masdar is the UAE's clean energy champion and one of the largest companies of its kind in the world, advancing the development and deployment of renewable energy and green hydrogen technologies to address global sustainability challenges. Established in 2006, Masdar is today …
Early Careers Abu Dhabi **Required skills, qualifications and experience** Familiarity with the following: * Air and missile defense * Operational and tactical C2 * Intelligence, Surveillance, and Reconnaissance (ISR) * Modeling and Simulation systems * Tactical data links, preferably Lin…
Systems Engineering Abu Dhabi **About the Role** Lockheed Martin is seeking an experienced, motivated, high-performing, quick- learning, and passionate Operations Support Expert to join our team to support our customer's command and control system. The Emirates Air Defense Ground Environment -…
#### **Job Description** The Zayed Sustainability Prize is looking for a Manager Marketing & Events. As Manager ZSP, you will plan and execute marketing deliverables for the Zayed Sustainability Prize (ZSP) in line with Prize needs and the overall strategy of marketing and corporate communications …
The Events & Production Manager supports the execution and delivery of new projects, supports with events at assigned properties and events; is responsible for planning and executing production of new shows and developments, seasonal and special events; and provides support across daily entertainme…
The Global Green Growth Institute internship program (also called "Grow Green" Program) provides a unique learning opportunity for students and recent graduates from diverse academic backgrounds. The program is designed for talented and motivated individuals skilled in areas relevant to GGGI's oper…
JOB DESCRIPTION As a member of the school senior leadership team, directly supporting the Principal the Operations & Support Services Manager (OSM) will be fully responsible to effectively lead all Operations, Administration & Support Service related activities and ensure the school(s) complie…
Position Summary: **UAE nationals are encouraged to apply** New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant University Events Manager, reporting to the Director, Commercial & University Events. The Assistant University Events Manager is responsible for planning and execut…