IT Supervisor - The Abu Dhabi EDITION

Job Number ‎23130535
Job Category Information Technology
Location The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab
Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Follow all company policies and procedures; protect company assets. Address
guests' service needs. Exchange information with other employees using
electronic devices. Develop and maintain positive working relationships with
others.

Communicate with other IS personnel to troubleshoot and resolve technical
problems or issues related to computer software and systems, internet access,
hardware and peripheral equipment. Refer major problems or defective products
to vendors/technicians. Respond to program error messages by finding and
correcting problems or terminating the program. Enter commands and activate
controls on computer and peripheral equipment. Inspect, test, and diagnose
computer equipment and systems. Maintain inventory of all technology devices.
Maintain computer networks, support server system(s), and supporting software.
Provide network communications support. Maintain and upgrade hardware,
software and website technical architecture related to hardware and
telecommunication connectivity. Perform system backups. Provide end-user
support. Manage user accounts, including set up, removal, and resetting
passwords in order to ensure confidentiality and proper use. Install,
configure, and modify workstations. Modify workstations, including set up of
cables, desktop computers, laptops, docking stations, and printers. Read
technical manuals, confer with users, or conduct computer diagnostics to
investigate and resolve problems or to provide technical assistance and
support. Secure all backup tapes and computer/telephone rooms. Educate users
regarding procedures for securing Personal Identifiable Information (PII).
Move, lift, carry, push, pull, and place objects weighing less than or equal
to ‎10 pounds without assistance. Perform other reasonable job duties as
requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager,
the service delivery of a world-class luxury hotel, and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. EDITION delivers the best of both worlds in a delicate balancing
act - polish with personality, perfectionism with individualism, and comfort
with charisma and charm. The brand targets sophisticated, knowledgeable
consumers who understand quality, originality, design, and service excellence,
but who want it without limitations - breaking the bounds of convention and
demanding an attitude and a feeling wrapped in a package that showcases the
exceptional.

But to create this magical experience, we need you. We are looking for
outgoing, authentically amazing people who are looking for a place to work
that inspires them, challenges them and makes them proud to come to work. A
place where service comes from the heart, not from a handbook. A place that
delivers a never-ending theatrical performance that continuously delights and
enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become
the best version of you.