Guest Service Expert

Job Number ‎23124971
Job Category Food and Beverage & Culinary
Location Marriott Hotel Downtown Abu Dhabi, Sheikh Rashid Bin Saeed
Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will
enjoy until they ask for their bill. Instead, we want to build an experience
that is memorable and unique - with food and drinks on the side. Our Guest
Service Experts take the initiative and deliver a wide range of services to
make sure that guests enjoy their meal. Whether setting tables, communicating
with the kitchen, interacting and serving guests, or cleaning work areas and
supplies, the Guest Service Expert makes transactions feel like part of the
experience.

No matter what position you are in, there are a few things that are critical
to success - creating a safe workplace, following company policies and
procedures, upholding quality standards, and ensuring your uniform, personal
appearance, and communications are professional. Guest Service Experts will be
on their feet and moving around (stand, sit, or walk for an extended time;
moving over sloping, uneven, or slippery surfaces), managing the menu (read
and visually verify information), and taking a hands-on approach to work
(move, lift, carry, push, pull, and place objects weighing less than or equal
to ‎25 pounds without assistance and ‎50 pounds with assistance; reach overhead
and below the knees, including bending, twisting, pulling, and stooping).
Doing all these things well (and other reasonable job duties as requested) is
critical for Guest Service Experts - to get it right for our guests and our
business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
"Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-
thinking service that upholds and builds upon this living legacy. With the
name that's synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to an
amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists
of more than ‎100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you're happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand's
namesake and company founder, J.Willard Marriott. Our hotels offer a work
experience unlike any other, where you'll be part of a community and enjoy
true camaraderie with a diverse group of co-workers. JW creates opportunities
for training, development, recognition and most importantly, a place where you
can pursue your passions in a luxury environment with a focus on holistic
well-being. Treating guests exceptionally starts with the way we take care of
our associates. That's The JW Treatment™. In joining JW Marriott, you join a
portfolio of brands with Marriott International. Be where you can do your
best work, begin your purpose, belong to an amazing global team, and
become the best version of you.