Service Leader (Food & Beverage)
Shang Palace, Shangri-La Qaryat al Beri, Abu Dhabi
We have a great opportunity for a Supervisor to join our Chinese restaurant
"Shang Palace" selected for 2023 edition of Michelin Guide. The successful
applicant will play an important role in assisting the Service Manager to
deliver consistent and quality service to our guests. Our Service Leader will
be looked to inspire his colleagues every day to ensure that the quality of
service for which Shangri-La is known and loved is upheld.
What we are looking for?
A passion for great food, drink and delivering a 5-star experience.
Ability to lead and inspire others.
Efficiency and punctuality.
A warm and friendly character.
Enjoys working in a fast paced environment.
Previous experience in luxury hospitality/customer service.
Lives and breathes the Shangri-La Values.
What will you do?
Interact with clients and understand their needs.
Guide the guest through the menu and give them recommendations.
Fulfil guest orders in an effective and organised manner.
Work with Shang Palace colleagues to keep excellent service standards.
Communicate effectively the requests of the guest with both kitchen and
Service Associates.
Empathetically listen to guest queries/complaints and work with
colleagues/Service Manager to find solutions.
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom
villas with private pools, all furnished to the highest standards in a modern
Arabic style. To meet the needs of long-staying guests, the hotel offers 161
fully-furnished spacious serviced apartments ranging from studios to four-
bedroom units. The hotel is located within the acclaimed Qaryat Al Beri
complex, on a one-kilometre stretch of private beach overlooking the strait
that separates Abu Dhabi Island from the mainland. The hotel is conveniently
located next to a souk, offering a variety of shops under one roof. It is only
a ten-minute drive from the city’s international airport, five minutes from
the golf course and the Convention Centre, and 15 minutes from the Corniche
and the city centre.
Summary A sociable and outgoing person who thrives in a dynamic and challenging environment and who can create genuine, engaging relationships to create memorable dining experiences for every guest. Someone who can maintain a calm disposition even when handling and balancing multiple tasks, guest…
Summary A sociable and outgoing person who thrives in a dynamic and challenging environment and who can create genuine, engaging relationships to create memorable dining experiences for every guest. Someone who can maintain a calm disposition even when handling and balancing multiple tasks,…
Summary A friendly and outgoing person who thrives in a dynamic and challenging environment and can create genuine, engaging relationships to create memorable dining experiences for every guest. Someone who can maintain a calm disposition even when handling and balancing multiple tasks, guests, and…
This position delivers the dining experience by providing information to help food and beverage selection presenting ordered choices ensuring a clean and safe environment. * To understand and adhere to all company standards, up to and including mission statements, values and standard operating pr…
**Job Number** 23060219 **Job Category** Food and Beverage & Culinary **Location** Le Royal M eridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Mana…
**Job Number** 23055217 **Job Category** Food and Beverage & Culinary **Location** The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi Golf Club, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position…
**Job Scope** * To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description. * To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests …
**Job Number** 23097144 **Job Category** Management Development Programs/Interns **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Ty…
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolit…
Job Scope: a€‹ * To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description. * To display an open body posture, helpful and cheerful attitude while communicating effectively with our guests…