Company Description
A luxury hospitality brand for modern travelers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
* To welcome the guests, anticipate their needs, and handle guest inquiries in a helpful and attentive Anantara manner.
* To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
* To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
* Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
* To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
* To develop a close and harmonious working relationship with all hotel departments.
* To attend hotel events, daily shift briefings and training to improve professional skills.
Qualifications
Excellent command in English
Speaking second international language is an advantage(eg. German, French
Etc.)
Similar experience in Front Office
Multi tasking ability's
Additional Information
* Outgoing personality, digitally savvy, training skills will be added advantage
* Relocate to remote area
Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. It is the primary responsibility of the Lobby Ambassador to **greet guest, pr…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
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